If you use an adblocker, your Statistics page might only load partially or not at all.

In this case, you might see something like in the picture below: 

There are two solutions to this problem:

1. Turn off your adblocker for this page: https://yourdomain.myshopify.com/admin/apps/rapid-search

(Look for extensions in your browser settings to find your adblocker.)

2. Add an exception rule to your adblocker settings. 

For example, if you are using the uBlock Origin adblocker, you need to open their dashboard and add the following rule under the "My filters" tab.



(The exception rule will differ if you are using a different adblocker than uBlock Origin)

If you believe yours is not an extension-related problem, please get in touch with our support at hello@rapidsearch.app or via chat.